Data Privacy Policy
We value your privacy here at Glass Field Corner
Information Collected
If you reach out about corporate floral arrangements or gift services, we gather information you share willingly. This comprises your name, company name, email, phone, delivery locations, and particular specifications for your floral requests. Payment details are collected during ordering but are handled securely through our payment partners.
For corporate clients, we might obtain extra business data like company registration information, preferred delivery timelines, and budget expectations to tailor our services to your business requirements.
Our website automatically gathers certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to enhance our website performance and understand how clients discover our services.
How We Use Your Information
We use your personal information primarily to fulfill flower orders and deliver excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.
We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.
Information Sharing and Disclosure
Glass Field Corner respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.
We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.
We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.
Data Security Measures
We treat the protection of your personal data as a priority and implement suitable technical and organizational safeguards to safeguard it. This encompasses secure data storage, encrypted communications, and restricted access to personal information within our team.
Secure Storage
We store personal data in secure systems with access controls and ongoing security monitoring.
Encryption
We encrypt sensitive data transmissions to protect information as it travels between your browser and our servers.
Limited Access
Access to customer data is limited to personnel who require it to deliver services.
Although we deploy robust security measures, no online transmission method is completely secure. We continually update our security practices to defend against new threats.
Your Privacy Rights
You hold essential rights over your personal data. Depending on applicable laws, you may access, correct, delete, or limit how your data is used.
To exercise these rights, reach out using the contact information at the policy's end. We will reply within a reasonable timeframe as mandated by law.
Data Retention
We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention durations vary by data type and purpose.
Typical Retention Periods:
- Customer contact and order information: about three years after your last service interaction
- Payment records: around seven years for tax and accounting needs
- Website analytics data: roughly two years for service improvement
- Marketing preferences: until you unsubscribe or after roughly two years of inactivity
Cookies and Website Tracking
Our site employs cookies and comparable technologies to enhance your browsing experience and to gain insight into how visitors interact with our site. Cookies assist us in recalling your preferences and evaluating site performance.
You can manage cookie preferences via your browser settings. Nevertheless, turning off certain cookies might impact how the site works. For more details about our cookie practices, please consult our Cookie Policy.
Third-Party Links
Our site might include links to third-party sites or services. This privacy policy covers only Glass Field Corner and our site. We are not accountable for the privacy practices of external sites.
We encourage you to examine the privacy policies of any third-party sites you access via links on our site.
Policy Updates
This privacy policy may be updated from time to time to reflect changes in our practices, offerings, or legal requirements. When substantial changes occur, we will revise the "Last Updated" timestamp at the top of this document.
We invite you to review this policy intermittently to stay informed about how we safeguard your privacy.
Contact Us About Privacy
If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about our handling of your information, please reach out.
Contact Us About Privacy
Glass Field Corner Privacy Team
Flora Lane, London
London, United Kingdom W1A 1HQ
Email address: [email protected]
Phone number: +44 20 7946 0123
For privacy-related inquiries, please include "Privacy Request" in your subject line and provide as much detail as you can about your request. We strive to reply to all privacy requests within five business days.